Web Studio FAQ & Answers



Can't Open My Website File

If you attempt to open your site in WebStudio and it gives you an error message, you may have a corrupted file. With most software this condition means your work is lost and you have to start over from scratch. With WebStudio, this is still a bad situation, but there is hope that you can recover most of your site. Here's how.

This is a multi-step process. First you'll open your site with a "trick", then you'll go through it to find out which pages may be corrupted, then you'll add each of the good pages to the MyStuff gallery, then you'll create a new site using the saved pages in the MyStuff gallery, finally you'll recreate the lost pages using your online website to help.

  • Open WebStudio.
  • Press and hold down the Shift key, click on your site's name in Web Studio's opening dialog.
  • Click the Open button while still holding down the shift key. Release the Shift key when your site opens.
This will open your site without opening any pages. If the file opens then your file may be able to be rescued.

If your file didn't open it is too corrupted for this method. Contact technical support at support@webstudio.com for additional help.

If it did open, you're in luck.

Repeat this for all the pages in your site.
  • Click on a page's name in the PageList.
  • If it opens it is ok, close its window.
  • If it doesn't open, it is a bad page. Make a note of it, and then restart WebStudio and re-open your file as described above and continue opening pages until you know which ones are corrupted.
  • Once you finish finding which pages are corrupted, close the program and then open Web Studio again, open the file again with the Shift key trick.

And then....

  • Go to each page that did not shut the program down.
  • For each page, go to the Edit menu and choose Select All (or press Ctrl-A).
  • Then choose Copy from the Edit menu.
  • Then go to the MyStuff Gallery and right click on the left most entry in the gallery. This will bring up a menu.
  • Choose Paste from the menu. This will put all of the elements on your page into the MyStuff gallery. Note that they will all retain their spatial relationships to each other and to the page. The background, if will be lost and will have to be replaced.
  • Do this for all of the "good" pages.


Once you've done this,
  • Close the site from the File menu, not the Window but the site. You should see the Opening Web Studio dialog come up.
  • Press the "Create a new site from scratch" button.
  • Then add enough blank pages to hold the pages you put into the MyStuff gallery.
  • Then go to the first page, click on that page's objects in the MyStuff gallery (don't drag and drop).
  • Then choose "Paste in Place" from the Edit menu. With WebStudio 2.0 choose "Paste".
  • This will put the objects back on the page exactly where they were in your previous site.
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Do this for all the pages and then save the file with the Save As command from the File menu. Use a different file name than you had for the previous site.

Then make a backup of your file and do that on a regular basis so you won't lose anything anymore.

Finally, you'll have to recreate the lost pages. To do this,
  • Go to your site on the web with your browser.
  • Add enough pages in WebStudio to handle the "lost" pages.
  • Then for each lost page, go to it on the web, then copy and paste each object on the web page directly into Web Studio's page.
  • For text, just select it like you would in a word processor and copy it from the webpage and then paste it into Web Studio.
  • Also, you'll have to rename the pages to their original names. Then the links should all work as well.


You'll have to re-layout the "lost" pages, and add backgrounds to the recovered pages but it is better than starting over.


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